Subscription terms

This policy is being finalised. If you have any questions about it, please contact us.

How billing works

• Monthly plans are charged when you subscribe and then on the same date each month.
• The price is shown on the plan page and on the Stripe checkout page before you pay.
• Payments are collected by Stripe. We never see or store your full card details.
• We'll send you a reminder before each renewal.

What you receive each month

Before each new month we'll invite you to review your progress and update your details. We then provide a new or revised plan for that month, within 24–48 hours of the renewal payment and any update you send us.

How to cancel

You can cancel any time online: sign in to My account and choose Manage subscription. You don't need to contact us. Cancelling stops future payments; your plan continues until the end of the month you have already paid for. You can also cancel by contacting us.

Failed payments

If a payment fails we'll let you know by email so you can update your card. Stripe will retry the payment automatically. If payment still can't be taken, your subscription may be cancelled.

Price changes

If we change the price of your subscription, we'll tell you in advance before the change applies and you can cancel before it takes effect. [Notice period for price changes – to be confirmed]

Your cooling-off period

See our refund and cancellation policy.

Last updated: 12 October 2026